Postage and Payment | my2angels scrapbooking and craft supplies

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Tips for using Charms

To view tips and techniques of using charms within your creations please click on the blinkie below. It will open a pdf file for your viewing. We hope it gives you some ideas and inspiration

Postage and Payment

Postage

All items will be sent by Australia Post usually within 12 hours of payment received, unless on weekends.

We have three pricing structures for postage:

Flat rate $2.70 for small items only eg rhinestones and charms
All other items, except storage is flat rate of $5.50

Storage is flat rate $11.00

Your postage will automatically be calculated at checkout

If you require registered or express post - please advise at checkout. Registered post is an additional $2.90. Express Post costing depends on size (we will advise of the additional cost)

We post Monday to Friday

True to colour

Please be aware that the colour of images of our products displayed on this site and viewed on your computer may not be exactly the same as for the actual product. We endeavour to display images in as true to actual colour as is possible but even then the image you see displayed on your screen may be different. If you are unsatisfied with the product you receives, please email us to have this matter rectified.

Payment

All items listed are in Australian Dollars.

Paypal is our Merchant Account so on line payment will be processed through PayPal.

We accept Australia Post Money Orders, Australian Bank Cheques and direct deposits. Bank Deposit details will be on your invoice at checkout.

If paying by direct bank transfer your order will be sent out as soon as your funds have cleared our account - usually the next working day, except on weekends where they do not appear in the bank until late Monday afternoon.

Cheques or money orders must be received within 7 days of purchase or items will be returned to inventory (unless by prior arrangment).

Items paid by personal cheques (Australian Banks) will not be posted until it has cleared (usually 3-5 working days).

Insurance

My2angels are happy to replace any damaged or faulty item at our cost within 14 days of receipt. A replacement item will be shipped once the original item is returned to us. Please contact us to make relevant arrangements

We take the utmost care packing items but cannot be held responsible after they leave our care. We cannot be held responsible for packages that go missing or are damaged after they have left our care if they are not registered/insured. This includes damage in transit by Australia Post. All parcels posted are photographed and receipts from Australia Post are kept.

If you require domestic insurance, please advise. It is an additional $2.90 to register a parcel.

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